Zappos.com has a remarkable hiring strategy.  I’ve bought shoes from them and it was less hassle than going to a shoe store. This company is doing a lot right.

The New York Times published an article about the Zappos process.

Employees go through two sets of interviews, one about qualifications and one to see if they fit the culture. All employees work in the call center for a month. After a week, they can take the pay they have earned plus $2,000 and leave. Only about 3 percent do, he said, but it weeds out those who are not committed to the company. Half of annual performance reviews assess how the employee fits in to the company culture.

Mr. Hsieh said he learned that lesson at LinkExchange, an advertising network he co-founded and sold to Microsoft for $265 million in 1998. The company was fun when it was just 10 people, he said. By the time it reached 100, “it was a place I personally didn’t want to go to work at anymore, and that was a weird feeling because this was a company I had co-founded. At Zappos, I didn’t want to make the same mistake again.”